Skip to content
Fresno: (559) 549-5638Palm Desert: (760) 304-1775
Search:
Search
Supreme Solar & Electric
Go Solar, Go Supreme!
Supreme Solar & Electric
  • About
    • About Supreme Solar
    • Our Team
      • Michael Sandoval
    • Testimonials
    • Supreme Referral Program
    • Warranty
  • Solar Services
    • Supreme Services
    • Residential Solar
    • Solar Patios
    • Ground Mount Solar
    • Solar Battery
    • Whole Home Generators
    • Solar Panel Cleaning Services
    • Critter Guard
    • Solar Monitoring
    • Residential Roofing Services
  • Installs
  • Resources
    • Solar Blog
    • Solar FAQ’s
  • Pricing
  • Contact
    • Get A Quote
    • Locations
Fresno: (559) 549-5638Palm Desert: (760) 304-1775GET A QUOTE
  • Home
  • Solar Services
    • Supreme Services
    • Residential Solar
    • Solar Battery
    • Solar Patios
    • Whole Home Generators
    • Solar Panel Cleaning Services
    • Critter Guard
    • Solar Monitoring
    • Residential Roofing Services
  • About
    • About Supreme Solar
    • Our Team
    • Testimonials
    • Referral Program
    • Warranty
  • Installs
  • Solar Energy Resource Center
    • Solar Blog
    • Solar FAQ’s
  • Contact
    • Get A Quote
    • Locations

The Importance of Regular Solar Service Calls: A Cautionary Tale from Supreme Solar & Electric

You are here:
  1. Home
  2. Why Supreme Solar
  3. Other Home Services
  4. The Importance of Regular Solar…

Solar Learning Center

    • Electricity Savings
    • Increased Home Value
    • Gain Energy Independence
    • Overview
    • System Design
    • Permitting
    • Installation
    • Inspection
    • Utility Approval
    • Activate Your System
    • NEM 3.0
    • How Solar Works
    • Choosing A Contractor
    • Quoting Process
    • Utility Rates & Requirements
    • Key Terms
    • Tips & Tricks
    • Solar Pro's and Con's
    • Energy Production
    • System Monitoring
    • Panel Cleaning
    • System Maintenance
    • Troubleshooting
    • Payment Options
    • Solar Loans
    • Solar PPA
    • Tax Credit
    • Product Reviews
    • Solar Batteries
    • Inverters
    • Solar Panels
    • Mounting & Racking System
    • 5 Star Service
    • Other Home Services
    • Testimonials
    • Warranties



The Importance of Regular Solar Service Calls: A Cautionary Tale from Supreme Solar & Electric

The Importance of Regular Solar Service Calls: A Cautionary Tale from Supreme Solar & Electric

Introduction

If you’ve invested in solar energy, you know the sense of empowerment and freedom that comes from generating your own clean energy. However, while solar panels are generally low-maintenance, they are not completely devoid of hiccups. In such cases, the expertise of a reputable Fresno Solar Company like Supreme Solar & Electric is indispensable. This brings us to the cautionary tale of a customer who found herself in quite a predicament—a $6,000 true-up bill!

A Shocking Reality: The $6,000 True-Up Bill

Imagine the shock and disbelief one of our clients experienced when she opened her true-up bill at the end of the year to find a balance of $6,000. Despite having a 37-panel system on her roof, something had gone horribly wrong.
What happened, you ask? Her inverter had stopped working, causing the solar panels to cease producing energy. When this occurs, you end up buying all your power from the utility company. Most utility companies bill for the solar-to-grid differences at the end of the year, which can be an unwelcome surprise if your solar system has not been functioning as expected.

Why Regular Monitoring Matters

The most troubling part of this story is that the homeowner was completely unaware that her solar panel system had stopped working. For most homeowners, one of the selling points of solar energy is its low maintenance. However, this can also be a double-edged sword. If you don’t check your utility bills or monitor your solar system’s performance, you might not even know there’s a problem until you receive a hefty bill.
That’s why at Supreme Solar & Electric, your trusted Solar Panel Company in Fresno and Palm Desert, California, we recommend checking your utility bills every few months. Regular monitoring can provide early warning signs that something may not be working as it should. Moreover, you can always send us your bill, and we’ll check it for you. A simple Solar Service Call can save you thousands of dollars and a lot of stress.

How Supreme Solar & Electric Can Help

  1. Expert Solar Panel Installation: First and foremost, the quality of the initial Solar Panel Installation is crucial for long-term system reliability. As a reputable Solar Panel Installer, we ensure that your system is installed to the highest industry standards.
  2. Scheduled Maintenance: Regularly scheduled maintenance checks can prevent most problems before they occur. We offer maintenance packages that include performance checks, panel cleaning, and inverter inspections.
  3. Prompt Solar Service Calls: If you suspect something is wrong, we can make a Solar Service Call to diagnose and resolve the issue as quickly as possible. Our skilled technicians are trained to troubleshoot and fix problems efficiently.
  4. Monitoring Services: For those who prefer a hands-off approach, we offer system monitoring services that can alert you—or us—of any performance issues, ensuring that your system is always in top shape.

The Resolution

As for our customer with the $6,000 bill, we performed a Solar Service Call to investigate the issue. As suspected, the inverter was down. We replaced the faulty inverter, and the system was back to generating energy, reducing her reliance on grid electricity. While the situation was unfortunate, it served as an essential reminder of the importance of regular monitoring and maintenance.

Conclusion

If you are considering transitioning to solar energy, or if you already have a system in place, remember that while solar panels are generally low-maintenance, they are not no-maintenance. A reputable company like Supreme Solar & Electric, the go-to Solar Panel Company in Fresno and Palm Desert, can be your partner in ensuring your system is always in peak condition.
So, save yourself the financial and emotional toll of unexpected hefty bills. Get in touch with us for Solar Panel Installation, Solar Service Calls, and everything in between. We’re here to make your journey to renewable energy as smooth and rewarding as possible.

Browse Related Articles

  • Comprehensive Guide to Solar Panel Maintenance, Monitoring, and Cleaning

GO SOLAR. GO SUPREME.

Break the grip of greedy utilities and power your home on your terms.

Quote

Get a custom design & quote.

Connect

Connect with our team.

Schedule

Book a call.
Categories: Other Home Services, System maintenance, System monitoring, System Performance, Why Supreme SolarNovember 14, 2023

Related Posts

How to get started with solar - a couple with a youg daughter stand before their house with solar panels on the roof and hold a model of a house with solar panels
How to Get Started with Solar
April 11, 2025
What is Critter Guard and How Does It Work
What is Critter Guard and How Does It Work?
March 14, 2025
Best Residential Solar Company in Palm Desert
Best Residential Solar Company in Palm Desert
November 22, 2024
Solar tax credits
Are There Still Tax Credits Available For Solar?
November 8, 2024
FRESNO

4277 W Richert Ave.
Fresno, CA 93722
(559) 549-5638

PALM DESERT

41841 Beacon Hill
Suite C
Palm Desert, CA 92211
(760) 304-1775

CSLB#1076925

Find us on:

Facebook page opens in new windowYouTube page opens in new windowInstagram page opens in new windowMail page opens in new window
SERVICES
  • Supreme Services
  • Residential Solar
  • Solar Battery
  • Solar Patios
  • Whole Home Generators
  • Critter Guard
  • Solar Panel Cleaning Services
  • Solar Monitoring
  • Residential Roofing Services
QUICK LINKS
  • Get A Quote
  • Solar Energy Resource Center
  • Solar FAQ’s
  • Testimonials
  • Our Team
  • Supreme Referral Program
  • Warranty
Supreme Solar BBB Business Review
© 2025 Supreme Solar & Electric. All Rights Reserved. | Website by Tailor Made Marketing.
Go to Top
Testimonials

Mohamed and Steve were amazing! They were able to squeeze in an appointment to install my Tesla wall charger and they did an amazing job. Highly recommend!
Brad Glenn

I referred many of my friend and family over to Mohamed throughout the years. He has always taken great care of them and delivered a great experience. Highly recommend him and his team.
Travis Russell

It has been a pleasure working with Supreme Solar. We had great conversations prior to proceeding with them and everything was explained, and we knew what to expect when everything was finished. Everything turned out perfect and I couldn’t be happier with the service that was provided. Highly recommend. Thanks again Supreme Solar!
Josh Reiter

Very professional team. I’m very pleased with the service. Felt very comfortable asking any questions and Mohamed made it very easy to understand. Definitely way better experience than my previous solar company.
Ana Jaymalin

I was in the solar business for years before accepting a position as an Energy Manager for a Native Tribe. I still receive inquiries from friends, family, and former customers to advise them on going solar. I have worked with a handful of companies, and Supreme is the best. While they are smaller than other companies, that works in their favor.
Jeremy Roos

Supreme Solar & Electric is simply fantastic! They were professional and swift in installing our new solar panels. Their service was top quality, they communicated clearly about what to expect, and left our home spotlessly clean. Now we’re enjoying the benefits of solar energy. Highly recommended!
Maddie Mooradian
  • How to get started with solar - a couple with a youg daughter stand before their house with solar panels on the roof and hold a model of a house with solar panels
    How to Get Started with Solar
    April 11, 2025
  • Neovolta Battery Review Is It the Best Solar Battery for Your Home
    Neovolta Battery Review: Is It the Best Solar Battery for Your Home?
    April 4, 2025
  • Whats New in the Solar Industry in 2025
    What’s New in the Solar Industry in 2025?
    March 24, 2025